wfh

How to use ServiceNow to Design a WFH Experience

Companies are spending a lot of time figuring out their work from home (WFH) procedures. Employees are requesting more flexibility, however, organizations are finding it difficult to keep up with this demand. Companies are dictating when staff should be in the office, defeating the purpose of allowing staff flexibility. How do you provide the flexibility employees need, while keeping full visibility on the company’s operations? More importantly, how do you give your staff everything they need to do their jobs while they are mobile?
In this article I’ll share how organizations can achieve a seamless digital employee experience via ServiceNow.

Are Your ServiceNow Apps Keeping Up With Your Staff?

The employee experience standard within ServiceNow (SN) apps has become exponentially higher. Remote staff need quick and easy technology to complete their work outside the office. Mobile apps from ServiceNow provide great functionality, however the interface is often difficult for staff to make sense of. A lot of employees tend to give up, or ask IT how to use a simple feature. The time and cost you were trying to save by using SN goes out the window.

In this article I’ll share how organizations can achieve a seamless digital employee experience via ServiceNow.