Amaze automates knowledge delivery and deflects repetitive HR tickets, reducing cross-team dependencies and support overhead. With seamless content integration and digital transformation at its core, Amaze enables your teams to find answers faster and focus on high-value work.
Book a free 30-minute product demo and see how Amaze reduces HR ticket load by up to 51%.
Key Benefits
AI Assisted Article Creation: Create or improve HR and IT knowledge articles in seconds with AI powered drafting, rewriting, and content optimization. Reduce hours of manual work and free teams to focus on high value tasks.
Faster Ticket Deflection: Give employees clear, well structured answers that reduce repetitive HR and IT inquiries. Amaze improves self service success rates, lowering your support load by up to 51 percent.
508 Compliant Templates: Use accessible, responsive, pre built templates that ensure every article meets Section 508 standards and delivers a consistent experience across devices.
Drag and Drop Knowledge Builder: Build branded, interactive, modern knowledge content directly inside ServiceNow with no coding required. HR and operations teams can publish updates instantly without relying on IT.
Governed Publishing and Version Control: Maintain accuracy and compliance with built in approval workflows, lifecycle rules, and automated versioning that keep content current and trustworthy.
Native ServiceNow Integration: Amaze works inside your existing ServiceNow instance, respecting all platform rules, workflows, and governance. No custom development or external systems required.
Native ServiceNow Integration: Amaze installs from the ServiceNow Store and works directly inside your instance with no custom development.
Automated Knowledge Delivery: AI identifies intent and surfaces the most relevant knowledge articles, policies, and resources directly inside ServiceNow, helping employees find answers faster.
Real-Time Content Insights: Track which articles deflect the most HR and IT tickets, understand usage patterns, and identify where content updates or new articles are needed.
Continuous Content Optimization: AI analyzes feedback and engagement to recommend improvements, helping your knowledge base stay accurate, consistent, and aligned with employee needs.
HR Service Automation
Reduce repetitive HR inquiries by providing clear, accurate, and easy to follow knowledge articles inside ServiceNow. Amaze improves employee self service and reduces support load by up to 51 percent.
Enterprise Knowledge Management
Create consistent, branded knowledge articles across HR, IT, Finance, and Operations. Amaze centralizes content creation and ensures every department publishes accurate, compliant information.
IT Support Enablement
Accelerate IT issue resolution with standardized, governed technical documentation and how to guides that are easy for employees to understand and follow.
Compliance & Policy Access
Deliver up to date policies and compliance documents using 508 compliant templates and built in governance tools. Ensure employees always access the latest approved content.