JP Morgan research found that companies that invest in enhancing the employee experience are 42% more profitable than those who do not. The employee experience is defined as the journey an employee takes with your organization. All the individual moments of an employee's experience play a role in how a worker feels about an employer's purpose, brand and culture.
Here are some great questions to ask yourself on the effective of your employee experience. What was the employee’s experience when they were onboarded? How well are they managed? How is easy is it for employees to get the information they need? How easy is it for employees to access data?
One of the biggest issues when it comes to providing your employees the right information at the right time all in one place is the ease in which information flows within the organization. IT is getting constantly inundated with requests from the business to make changes to web portals so that information can be shared among the team. The issue is that IT has such a large backlog that the information may take days, weeks, or even months to make it to the right people. The key in ensuring your employees they have the information they need when they need it is to remove the dependency on IT to fulfill those requests. This where no-code/low code technology applications come into play.
Low-code/no-code development platforms are types of visual software development environments that allow citizen developers to drag and drop application components, connect them together and create mobile or web applications. They also enable business analysts, office administrators, communication professionals, HR professionals, operations staff, and others who are not software developers to build and test applications. These people can create applications with little to no knowledge of traditional programming languages, machine code or the development work behind the platform's configurable components.
So, what does this have to do with creating an amazing employee experience? Everything. Imagine HR writing a new policy that every employee needs to know about. Wonder is a lowcode/no code application that allows HR to create a web portal with the information the organization needs and push it out in a matter of minutes. Wonder also allows you to modify existing portals with the new content and push it out to either the entire organization or the select few that the content affects.
This means you no longer must rely or wait on IT to take your content and publish it. You have the power to create the content and push it out at your discretion. This means the speed of information that flows throughout your organization moves at lightening speed. Think about what it would mean for employees to always have the latest information and data they need to dot heir jobs.
Wonder sits on top of your ServiceNow instance and can integrate with any other software application you have within your organization. This means you can deliver a unified employee experience portal that has everything your employees need to do their jobs. Wonder makes it easy to create your own portals as it comes with templates that you can choose from as a starting point or create one from scratch. Wonder also comes with a built-in content management system (CMS) that enables you to manage portal content without going through IT. The CMS also lets you determine who sees the information or who does not.
